About Us — Kreasi Solution | Marketing & Business Support Partner for Hospitality in Bali
About Kreasi Solution

About Us

A marketing & business support partner for hospitality & F&B. We don't jump straight into marketing. We start with something that often gets missed: whether your business is ready for it.

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Why we exist
Often, marketing is just where the symptoms show up. The real problem lives somewhere else.

Many businesses think they have a marketing problem. But what's actually going on is often about how the business is positioned, how it communicates, how decisions get made, or how ready the team is.

That's where we come in. We help you find and fix what's underneath, so marketing actually works and the growth lasts — instead of a short burst of noise.

What we believe

Not every business that needs marketing is ready for marketing. Before spending money on it, a business needs clarity, structure, and a team pulling in the same direction.

How we work
01

Understand

We get to know your business, its challenges, and its goals through a short, structured assessment.

02

Prioritize

We find the areas with the biggest impact, so your money and effort don't go to waste.

03

Support

We help through Marketing Foundation, Improvement, or Leadership — whichever fits where you are now.

Three Lens Framework

Before we suggest anything, we look at your business from three angles — not just the marketing one.

Lens 01 · Risk
"What could make this fail?"

Communication, unclear agreements, slow approvals, everything depending on one person, payment risks, missing records. The small things that sink projects more often than the marketing itself.

Lens 02 · Growth
"Where's the biggest room to grow?"

How easily guests find you, how you compare to competitors, what's happening in the market, and where new guests could come from. We look for the spot where growth is most likely to happen.

Lens 03 · Foundation
"What's the real root of the problem?"

How the business is set up, what it stands for, how the team works day to day, and how a guest goes from first look to booking. The causes that usually hide behind the symptoms.

Watching risk without growing makes you afraid to move. Growing without a foundation makes it shaky. A foundation without action goes nowhere. Healthy growth happens when all three work together.

Three kinds of help

Most businesses need the right one first — not all of them at once. We start from where your business is today, not from a one-size-fits-all package.

01

Marketing Foundation

Get the basics working

For businesses that have never really done marketing — or where too much still depends on one person.

  • A simple marketing routine for your team
  • Guest questions answered the same day
  • A clear path from "just looking" to booking
  • Photos, menus & price lists ready to send
  • Basic tools set up right
02

Marketing Improvement

Stop leaks, get found

For businesses that post, advertise, and run promos — but the numbers barely move.

  • Find where guests give up, fix it first
  • Posts and photos with a purpose
  • Social media handled with a plan
  • Showing up on Google & Google Maps
  • Ads only where they make sense
03

Marketing Leadership

A leader for your marketing

For businesses whose team does the work — but nobody leads it, and it can't keep being the owner.

  • One person answering for results
  • A clear plan: do, skip, spend
  • Your team guided day to day
  • Ad spend watched closely
  • A simple review every month

Meet the team

A small team with three clear roles. Each of us holds one lens in the framework.

S

Sharon Maretha

Operations & Client Success
Risk Lens

Keeps communication, agreements, and records in order — from your first call, through the assessment, to day-to-day coordination. She makes sure every project runs on solid ground.

I

Ineke

Marketing & Growth
Growth Lens

Leads the marketing strategy, content direction, campaigns, and results. She looks for the growth opportunity that fits each business best.

Sh

Shannon

Business Strategy & Structure
Foundation Lens

Builds the routines and processes behind the scenes, and reviews risks and contracts. She makes sure every decision has structure and strong roots.

What we do — and what we don't

Clear boundaries aren't about being rigid. They're about being professional. The right clients know exactly what to expect from us.

What we help with

  • Getting your business ready for marketing — the foundation
  • Being found: Google, website, social media, content
  • Growing: strategy, new guests, more bookings, campaigns
  • Marketing routines, decision flow, and the guest journey

What's not our lane

  • HR, finance, or accounting consulting
  • Running your daily operations or staffing your team
  • Handling reservations, customer service, or daily sales
  • Making your internal operational decisions

We stay focused on what directly affects your marketing readiness and your business's growth.

Our vision

"Is your business ready for marketing to work?"

We don't ask "which marketing service do you want?" We start with readiness. Find out where your business stands with our short assessment.